Key Insights
The US healthcare business process outsourcing (BPO) market, valued at $133 million in 2025, is experiencing robust growth, projected to expand at a compound annual growth rate (CAGR) of 8.11% from 2025 to 2033. This expansion is fueled by several key drivers. Increasing healthcare costs are pushing providers and payers to seek cost-effective solutions, making BPO services attractive. The rising adoption of electronic health records (EHRs) and the increasing complexity of healthcare regulations also contribute to the demand for specialized BPO services. Furthermore, a growing emphasis on improving patient experience and enhancing operational efficiency is driving organizations to outsource non-core functions, freeing up internal resources for strategic initiatives. The market is segmented across various service lines, including patient enrollment and strategic planning, patient care, revenue cycle management (RCM), pharmaceutical services (R&D, manufacturing, non-clinical), and payer services (human resource management, claims management, CRM, operational/administrative management, care management, provider management). Major players like Accenture, Cognizant, UnitedHealth Group, IBM, and others are competing to capture market share within these segments, leading to innovation and competitive pricing. The geographical distribution shows strong concentration in the US, with regional variations across the Northeast, Southeast, Midwest, Southwest, and West. Growth across all regions is anticipated, driven by the factors mentioned above.
The sustained growth trajectory of the US healthcare BPO market is expected to continue throughout the forecast period. Factors such as the increasing adoption of value-based care models, the growing prevalence of chronic diseases, and the expansion of telehealth services are all poised to fuel further expansion. The competitive landscape remains dynamic with both established players and emerging BPO providers vying for market share. The market will likely see further consolidation as larger firms acquire smaller companies, driving innovation and expanding service offerings. While challenges such as data security and regulatory compliance persist, the overall outlook for the US healthcare BPO market remains positive, fueled by the compelling need for cost optimization and operational efficiency within the healthcare sector.
US Healthcare BPO Industry Report: 2019-2033
This comprehensive report provides a detailed analysis of the US Healthcare Business Process Outsourcing (BPO) industry, covering market dynamics, key segments, leading players, and future growth prospects. With a study period spanning 2019-2033, a base year of 2025, and a forecast period of 2025-2033, this report offers invaluable insights for stakeholders, investors, and industry professionals. The US Healthcare BPO market is projected to reach $XX Million by 2033, exhibiting a CAGR of XX% during the forecast period.
US Healthcare BPO Industry Market Concentration & Dynamics
The US Healthcare BPO market is moderately concentrated, with several major players holding significant market share. Accenture PLC, Cognizant, and UnitedHealth Group Incorporated are among the leading companies, although the market also features a number of smaller, specialized firms like GeBBS Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, and Genpact Limited. However, the exact market share distribution remains dynamic due to ongoing mergers and acquisitions (M&A) activity. The number of M&A deals in the sector averaged XX annually during the historical period (2019-2024), indicating a high level of consolidation and strategic maneuvering.
- Market Concentration: The Herfindahl-Hirschman Index (HHI) for the US Healthcare BPO market is estimated to be around XX in 2025, suggesting a moderately concentrated market.
- Innovation Ecosystems: The industry witnesses continuous innovation driven by advancements in AI, machine learning, and automation technologies, improving efficiency and cost-effectiveness.
- Regulatory Frameworks: HIPAA compliance and other regulatory requirements significantly impact operational strategies and costs within the industry.
- Substitute Products: The absence of readily available perfect substitutes reinforces the demand for specialized healthcare BPO services.
- End-User Trends: Increasing adoption of telehealth and remote patient monitoring fuels demand for BPO services supporting these technologies.
- M&A Activities: The high number of M&A deals reflects the strategic importance of scaling operations and expanding service portfolios.
US Healthcare BPO Industry Industry Insights & Trends
The US Healthcare BPO market experienced robust growth during the historical period (2019-2024), driven by factors such as the increasing volume of healthcare data, the rising demand for cost-effective solutions, and the growing adoption of digital technologies. The market size reached $XX Million in 2024, exhibiting a CAGR of XX%. Technological disruptions, such as the increasing use of artificial intelligence (AI) and machine learning (ML) in healthcare data analytics and automation of administrative tasks are key growth drivers. Furthermore, evolving consumer behavior, with a heightened focus on convenient and personalized healthcare services, further fuels market expansion. The forecast period (2025-2033) is expected to witness continued growth, fueled by the factors mentioned above along with the increasing prevalence of chronic diseases and the aging population.
Key Markets & Segments Leading US Healthcare BPO Industry
The US Healthcare BPO market is segmented by service type (Provider, Payer, and Pharmaceutical) and further subdivided into various sub-segments. While precise market share data for each segment is not available, analysis suggests that Revenue Cycle Management (RCM) within Provider Services, Claims Management within Payer Services, and Research and Development (R&D) within Pharmaceutical Services are currently dominant segments. The key drivers for each segment are:
Provider Services:
- Revenue Cycle Management (RCM): Driven by the increasing complexity of healthcare billing and coding, and the need for improved efficiency and profitability.
- Patient Care Services: Fueled by the rise of telehealth and remote patient monitoring, requiring efficient BPO solutions for patient engagement and support.
- Patient Enrollment and Strategic Planning: Driven by the need for streamlined patient onboarding processes and strategic planning to optimize healthcare delivery.
Payer Services:
- Claims Management: Driven by the sheer volume of claims processing and the need for accurate and timely reimbursement.
- Customer Relationship Management (CRM): Driven by the need for enhanced customer service and patient experience.
- Human Resource Management: Driven by the increasing demand for efficient and cost-effective HR solutions within the payer sector.
Pharmaceutical Services:
- Research and Development (R&D): Driven by the continuous need for innovation and the complexities of clinical trials management.
- Manufacturing: Fueled by the increasing focus on quality and efficiency in pharmaceutical manufacturing.
- Non-clinical Services: Driven by the need for efficient management of regulatory compliance, marketing, and sales activities.
Dominance analysis indicates that the RCM segment is likely leading the market currently in terms of revenue generation, followed by Claims Management and R&D, given the increasing complexity and volume in these areas.
US Healthcare BPO Industry Product Developments
Significant product innovations are reshaping the industry. AI-powered solutions for automating tasks, improving data analytics, and enhancing patient engagement are becoming increasingly prevalent. Cloud-based platforms are enabling greater scalability and flexibility, while robotic process automation (RPA) is streamlining operational workflows. These advancements provide significant competitive advantages, allowing BPO providers to offer more efficient, cost-effective, and value-added services to their clients.
Challenges in the US Healthcare BPO Industry Market
The US Healthcare BPO industry faces significant challenges including stringent regulatory compliance (HIPAA), data security concerns, the need for highly skilled workforce and talent acquisition, and intense competition. These factors add operational costs, impact margins, and require continuous investment in compliance and technology. The impact of these challenges can be quantified in terms of increased operational costs and decreased profitability, estimated at approximately XX Million annually for the entire industry.
Forces Driving US Healthcare BPO Industry Growth
The industry's growth is primarily driven by several key factors: the increasing adoption of electronic health records (EHRs) and associated data management needs, rising demand for cost optimization within healthcare systems, the burgeoning adoption of telehealth and remote patient care, and the ongoing expansion of government healthcare programs. These factors collectively create a substantial demand for efficient and cost-effective BPO solutions.
Long-Term Growth Catalysts in the US Healthcare BPO Industry
Long-term growth will be fueled by strategic partnerships with technology providers to integrate advanced solutions, and expansion into new segments such as value-based care and population health management. Continuous innovation in AI, machine learning, and automation will also remain crucial in driving efficiency and productivity gains, securing the long-term growth of the industry.
Emerging Opportunities in US Healthcare BPO Industry
Emerging opportunities include the growing need for specialized services in areas like genomic data analysis, the potential of blockchain technology for enhancing data security and transparency, and the expansion of BPO services into underserved rural communities.
Leading Players in the US Healthcare BPO Industry Sector
- Accenture PLC
- Cognizant
- UnitedHealth Group Incorporated
- GeBBS Healthcare Solutions
- IBM Corporation
- Sutherland Healthcare Solutions
- Parexel International
- IQVIA
- Capgemini
- Genpact Limited
Key Milestones in US Healthcare BPO Industry Industry
- May 2023: Atento recognized as a leader in Customer Experience and Outsourcing services in Latin America by Frost & Sullivan, indicating the growing global significance of CRM/BPO in healthcare.
- March 2022: CPSI's acquisition of Healthcare Resource Group Inc. strengthens the RCM segment, highlighting the consolidation trend within the industry and the growing importance of specialized revenue cycle management solutions.
Strategic Outlook for US Healthcare BPO Industry Market
The US Healthcare BPO market holds significant potential for growth, driven by increasing healthcare data volumes, technological advancements, and the need for cost-effective solutions. Strategic partnerships, investments in technological innovation, and expansion into new service areas will be critical for BPO providers to capitalize on future opportunities and maintain a competitive edge within this dynamic market.
US Healthcare BPO Industry Segmentation
-
1. Payer Service
- 1.1. Human Resource Management
- 1.2. Claims Management
- 1.3. Customer Relationship Management (CRM)
- 1.4. Operational/Administrative Management
- 1.5. Care Management
- 1.6. Provider Management
- 1.7. Other Payer Services
-
2. Pharmaceutical Service
- 2.1. Research and Development
- 2.2. Manufacturing
-
2.3. Non-clinical Services
- 2.3.1. Supply Chain Management and Logistics
- 2.3.2. Sales and Marketing Services
- 2.3.3. Other Non-clinical Services
US Healthcare BPO Industry Segmentation By Geography
-
1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
-
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
-
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
-
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
-
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific
US Healthcare BPO Industry REPORT HIGHLIGHTS
| Aspects | Details |
|---|---|
| Study Period | 2019-2033 |
| Base Year | 2024 |
| Estimated Year | 2025 |
| Forecast Period | 2025-2033 |
| Historical Period | 2019-2024 |
| Growth Rate | CAGR of 8.11% from 2019-2033 |
| Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry
- 3.3. Market Restrains
- 3.3.1. Data Integrity and Confidentiality
- 3.4. Market Trends
- 3.4.1. Claims Management is Expected to Grow with High CAGR in the Forecast Period
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Global US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 5.1.1. Human Resource Management
- 5.1.2. Claims Management
- 5.1.3. Customer Relationship Management (CRM)
- 5.1.4. Operational/Administrative Management
- 5.1.5. Care Management
- 5.1.6. Provider Management
- 5.1.7. Other Payer Services
- 5.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 5.2.1. Research and Development
- 5.2.2. Manufacturing
- 5.2.3. Non-clinical Services
- 5.2.3.1. Supply Chain Management and Logistics
- 5.2.3.2. Sales and Marketing Services
- 5.2.3.3. Other Non-clinical Services
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. North America
- 5.3.2. South America
- 5.3.3. Europe
- 5.3.4. Middle East & Africa
- 5.3.5. Asia Pacific
- 5.1. Market Analysis, Insights and Forecast - by Payer Service
- 6. North America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 6.1.1. Human Resource Management
- 6.1.2. Claims Management
- 6.1.3. Customer Relationship Management (CRM)
- 6.1.4. Operational/Administrative Management
- 6.1.5. Care Management
- 6.1.6. Provider Management
- 6.1.7. Other Payer Services
- 6.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 6.2.1. Research and Development
- 6.2.2. Manufacturing
- 6.2.3. Non-clinical Services
- 6.2.3.1. Supply Chain Management and Logistics
- 6.2.3.2. Sales and Marketing Services
- 6.2.3.3. Other Non-clinical Services
- 6.1. Market Analysis, Insights and Forecast - by Payer Service
- 7. South America US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 7.1.1. Human Resource Management
- 7.1.2. Claims Management
- 7.1.3. Customer Relationship Management (CRM)
- 7.1.4. Operational/Administrative Management
- 7.1.5. Care Management
- 7.1.6. Provider Management
- 7.1.7. Other Payer Services
- 7.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 7.2.1. Research and Development
- 7.2.2. Manufacturing
- 7.2.3. Non-clinical Services
- 7.2.3.1. Supply Chain Management and Logistics
- 7.2.3.2. Sales and Marketing Services
- 7.2.3.3. Other Non-clinical Services
- 7.1. Market Analysis, Insights and Forecast - by Payer Service
- 8. Europe US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 8.1.1. Human Resource Management
- 8.1.2. Claims Management
- 8.1.3. Customer Relationship Management (CRM)
- 8.1.4. Operational/Administrative Management
- 8.1.5. Care Management
- 8.1.6. Provider Management
- 8.1.7. Other Payer Services
- 8.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 8.2.1. Research and Development
- 8.2.2. Manufacturing
- 8.2.3. Non-clinical Services
- 8.2.3.1. Supply Chain Management and Logistics
- 8.2.3.2. Sales and Marketing Services
- 8.2.3.3. Other Non-clinical Services
- 8.1. Market Analysis, Insights and Forecast - by Payer Service
- 9. Middle East & Africa US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 9.1.1. Human Resource Management
- 9.1.2. Claims Management
- 9.1.3. Customer Relationship Management (CRM)
- 9.1.4. Operational/Administrative Management
- 9.1.5. Care Management
- 9.1.6. Provider Management
- 9.1.7. Other Payer Services
- 9.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 9.2.1. Research and Development
- 9.2.2. Manufacturing
- 9.2.3. Non-clinical Services
- 9.2.3.1. Supply Chain Management and Logistics
- 9.2.3.2. Sales and Marketing Services
- 9.2.3.3. Other Non-clinical Services
- 9.1. Market Analysis, Insights and Forecast - by Payer Service
- 10. Asia Pacific US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 10.1.1. Human Resource Management
- 10.1.2. Claims Management
- 10.1.3. Customer Relationship Management (CRM)
- 10.1.4. Operational/Administrative Management
- 10.1.5. Care Management
- 10.1.6. Provider Management
- 10.1.7. Other Payer Services
- 10.2. Market Analysis, Insights and Forecast - by Pharmaceutical Service
- 10.2.1. Research and Development
- 10.2.2. Manufacturing
- 10.2.3. Non-clinical Services
- 10.2.3.1. Supply Chain Management and Logistics
- 10.2.3.2. Sales and Marketing Services
- 10.2.3.3. Other Non-clinical Services
- 10.1. Market Analysis, Insights and Forecast - by Payer Service
- 11. Northeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 12. Southeast US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 13. Midwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 14. Southwest US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 15. West US Healthcare BPO Industry Analysis, Insights and Forecast, 2019-2031
- 16. Competitive Analysis
- 16.1. Global Market Share Analysis 2024
- 16.2. Company Profiles
- 16.2.1 Accenture PLC
- 16.2.1.1. Overview
- 16.2.1.2. Products
- 16.2.1.3. SWOT Analysis
- 16.2.1.4. Recent Developments
- 16.2.1.5. Financials (Based on Availability)
- 16.2.2 Cognizant
- 16.2.2.1. Overview
- 16.2.2.2. Products
- 16.2.2.3. SWOT Analysis
- 16.2.2.4. Recent Developments
- 16.2.2.5. Financials (Based on Availability)
- 16.2.3 UnitedHealth Group Incorporated*List Not Exhaustive
- 16.2.3.1. Overview
- 16.2.3.2. Products
- 16.2.3.3. SWOT Analysis
- 16.2.3.4. Recent Developments
- 16.2.3.5. Financials (Based on Availability)
- 16.2.4 GeBBs Healthcare Solutions
- 16.2.4.1. Overview
- 16.2.4.2. Products
- 16.2.4.3. SWOT Analysis
- 16.2.4.4. Recent Developments
- 16.2.4.5. Financials (Based on Availability)
- 16.2.5 IBM Corporation
- 16.2.5.1. Overview
- 16.2.5.2. Products
- 16.2.5.3. SWOT Analysis
- 16.2.5.4. Recent Developments
- 16.2.5.5. Financials (Based on Availability)
- 16.2.6 Sutherland Healthcare Solutions
- 16.2.6.1. Overview
- 16.2.6.2. Products
- 16.2.6.3. SWOT Analysis
- 16.2.6.4. Recent Developments
- 16.2.6.5. Financials (Based on Availability)
- 16.2.7 Parexel International
- 16.2.7.1. Overview
- 16.2.7.2. Products
- 16.2.7.3. SWOT Analysis
- 16.2.7.4. Recent Developments
- 16.2.7.5. Financials (Based on Availability)
- 16.2.8 IQVIA
- 16.2.8.1. Overview
- 16.2.8.2. Products
- 16.2.8.3. SWOT Analysis
- 16.2.8.4. Recent Developments
- 16.2.8.5. Financials (Based on Availability)
- 16.2.9 Capgemini
- 16.2.9.1. Overview
- 16.2.9.2. Products
- 16.2.9.3. SWOT Analysis
- 16.2.9.4. Recent Developments
- 16.2.9.5. Financials (Based on Availability)
- 16.2.10 Genpact Limited
- 16.2.10.1. Overview
- 16.2.10.2. Products
- 16.2.10.3. SWOT Analysis
- 16.2.10.4. Recent Developments
- 16.2.10.5. Financials (Based on Availability)
- 16.2.1 Accenture PLC
List of Figures
- Figure 1: Global US Healthcare BPO Industry Revenue Breakdown (Million, %) by Region 2024 & 2032
- Figure 2: United states US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 3: United states US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 4: North America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 5: North America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 6: North America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 7: North America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 8: North America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 9: North America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 10: South America US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 11: South America US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 12: South America US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 13: South America US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 14: South America US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 15: South America US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 16: Europe US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 17: Europe US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 18: Europe US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 19: Europe US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 20: Europe US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 21: Europe US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 22: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 23: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 24: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 25: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 26: Middle East & Africa US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 27: Middle East & Africa US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
- Figure 28: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Payer Service 2024 & 2032
- Figure 29: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Payer Service 2024 & 2032
- Figure 30: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Pharmaceutical Service 2024 & 2032
- Figure 31: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Pharmaceutical Service 2024 & 2032
- Figure 32: Asia Pacific US Healthcare BPO Industry Revenue (Million), by Country 2024 & 2032
- Figure 33: Asia Pacific US Healthcare BPO Industry Revenue Share (%), by Country 2024 & 2032
List of Tables
- Table 1: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 2: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 3: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 4: Global US Healthcare BPO Industry Revenue Million Forecast, by Region 2019 & 2032
- Table 5: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 6: Northeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 7: Southeast US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 8: Midwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 9: Southwest US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 10: West US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 11: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 12: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 13: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 14: United States US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 15: Canada US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 16: Mexico US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 17: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 18: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 19: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 20: Brazil US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 21: Argentina US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 22: Rest of South America US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 23: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 24: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 25: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 26: United Kingdom US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 27: Germany US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 28: France US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 29: Italy US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 30: Spain US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 31: Russia US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 32: Benelux US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 33: Nordics US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 34: Rest of Europe US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 35: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 36: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 37: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 38: Turkey US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 39: Israel US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 40: GCC US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 41: North Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 42: South Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 43: Rest of Middle East & Africa US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 44: Global US Healthcare BPO Industry Revenue Million Forecast, by Payer Service 2019 & 2032
- Table 45: Global US Healthcare BPO Industry Revenue Million Forecast, by Pharmaceutical Service 2019 & 2032
- Table 46: Global US Healthcare BPO Industry Revenue Million Forecast, by Country 2019 & 2032
- Table 47: China US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 48: India US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 49: Japan US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 50: South Korea US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 51: ASEAN US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 52: Oceania US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
- Table 53: Rest of Asia Pacific US Healthcare BPO Industry Revenue (Million) Forecast, by Application 2019 & 2032
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the US Healthcare BPO Industry?
The projected CAGR is approximately 8.11%.
2. Which companies are prominent players in the US Healthcare BPO Industry?
Key companies in the market include Accenture PLC, Cognizant, UnitedHealth Group Incorporated*List Not Exhaustive, GeBBs Healthcare Solutions, IBM Corporation, Sutherland Healthcare Solutions, Parexel International, IQVIA, Capgemini, Genpact Limited.
3. What are the main segments of the US Healthcare BPO Industry?
The market segments include Payer Service, Pharmaceutical Service.
4. Can you provide details about the market size?
The market size is estimated to be USD 133 Million as of 2022.
5. What are some drivers contributing to market growth?
Rapid Increase in Clinical Process Outsourcing (CPO); Increasing R&D in the Healthcare Industry.
6. What are the notable trends driving market growth?
Claims Management is Expected to Grow with High CAGR in the Forecast Period.
7. Are there any restraints impacting market growth?
Data Integrity and Confidentiality.
8. Can you provide examples of recent developments in the market?
May 2023: Atento, a major provider of customer relationship and business process outsourcing (CRM/BPO) services, reported that Frost & Sullivan recognized it as a leader in the Frost Radar for Customer Experience and Outsourcing services in Latin America for 2022.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in Million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "US Healthcare BPO Industry," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the US Healthcare BPO Industry report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the US Healthcare BPO Industry?
To stay informed about further developments, trends, and reports in the US Healthcare BPO Industry, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database
Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)
Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations
Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence
